Refund Policy

Overview

At DivyaKal, we believe in the value of our spiritual guidance service. However, we understand that circumstances may change or the service may not meet your expectations. That is why we offer a straightforward 7-day money-back guarantee for all premium subscriptions.

If you are not completely satisfied with your premium subscription within the first 7 days, contact us for a full refund. We process refunds promptly and without hassle.

Eligibility Criteria

• Refund request must be made within 7 days of the original purchase date
• Applies to first-time premium subscriptions only
• Refund is applicable to the most recent billing cycle only
• User must not have violated our Terms of Service

How to Request a Refund

Please include your registered email address and phone number in your refund request to help us process it quickly.

Processing Time

Refund Method

All refunds are credited back to the original payment method used for the purchase. If you paid via Razorpay using a credit card, debit card, UPI, or net banking, the refund will be processed to the same account.

Please note that depending on your bank or payment provider, it may take an additional 3-5 business days for the refunded amount to reflect in your account after we process it.

Non-Refundable Cases

While we strive to accommodate all refund requests, the following are not eligible for refunds:

• Refund requests made after 7 days of purchase
• Subscription renewals (after the initial 7-day period)
• Partial month usage - refunds are for full subscription amounts only
• Violations of our Terms of Service resulting in account termination

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please do not hesitate to reach out to us: