Frequently Asked Questions

DivyaKal is a personalized daily pooja guidance service designed for Indian families living in the United States. We deliver customized spiritual guidance to your email every morning at 6 AM, based on your unique Vedic birth chart (kundali). Unlike generic panchang apps, DivyaKal considers your moon sign (rashi), nakshatra (birth star), and current planetary positions to provide personalized ritual recommendations.

When you sign up, you provide your birth details (date, time, and place of birth). Our system calculates your complete Vedic birth chart using Swiss Ephemeris for precise astrological calculations. Each day, we analyze current planetary positions, tithi (lunar day), and your personal astrological profile to generate customized pooja recommendations. These include specific mantras, simple ritual steps, and auspicious timing guidance delivered directly to your inbox.

To generate your personalized guidance, we need three key pieces of information: (1) Your date of birth (day, month, year), (2) Your exact time of birth (as precise as possible - ideally from your birth certificate), and (3) Your place of birth (city and country). This information allows us to calculate your moon sign, ascendant, nakshatra, and planetary positions for accurate personalized recommendations.

Absolutely. Your spiritual data is sacred to us. We use enterprise-grade encryption (SSL/TLS) for all data transmission and storage. Your birth details and personal information are stored in secure, encrypted databases. We never sell your data to third parties or advertisers. We only share the minimum necessary information with trusted service providers (like our email delivery partner Resend and payment processor Razorpay). You can request complete deletion of your data at any time.

By default, you'll receive your personalized guidance at 6:00 AM in your local US timezone. This timing is carefully chosen to align with Brahma Muhurta (auspicious early morning hours) while being convenient for American lifestyles. You can customize your delivery time in your account settings if you prefer a different time. Unlike apps built for India, we always use US timezones for delivery.

Our Free tier includes basic daily pooja reminders for major festivals and simple daily guidance. Premium ($2.99/month or ₹249) unlocks fully personalized guidance based on your birth chart, detailed ritual instructions, specific mantras for your nakshatra, Muhurat timing alerts, festival preparation reminders, and priority customer support. Premium members also get access to exclusive spiritual content and early access to new features.

Yes! DivyaKal is specifically designed for modern Indian families, including those who may not be fluent in Sanskrit. All our guidance is provided in English with Sanskrit mantras transliterated (written in English letters). We include pronunciation guides and explain the meaning behind each ritual. Our goal is to make Vedic spiritual practice accessible to everyone, regardless of language background.

While Drik Panchang provides generic information for everyone based on location, DivyaKal offers personalized guidance based on YOUR birth chart. Key differences: (1) Personalization - we consider your moon sign, nakshatra, and planetary positions, (2) US timezone native - no confusing IST conversions, (3) Email delivery - no app download needed, (4) Simple rituals - designed for busy American lifestyles, (5) English-first content - accessible to diaspora families. Think of Drik Panchang as a general calendar, and DivyaKal as your personal spiritual advisor.

DivyaKal uses US timezones for all deliveries. When you sign up, you select your timezone (Eastern, Central, Mountain, or Pacific), and all reminders, festival alerts, and Muhurat notifications are delivered in your local time. This is one of our key differentiators - no more mental math to convert from Indian Standard Time (IST). We understand the diaspora experience because we built this specifically for Indian families in America.

You can cancel your Premium subscription at any time with no hassle. Simply go to your account dashboard, navigate to Subscription Settings, and click 'Cancel Subscription.' Your Premium benefits will continue until the end of your current billing period, after which your account will revert to the Free tier. You can also email us at support@divyakal.com and we'll process your cancellation within 24 hours. We offer a 7-day refund period if you're not satisfied.