Privacy Policy
Your privacy is sacred to us. Learn how we collect, use, and protect your personal information.
Your Data is Secure
We never sell your data. Your birth details and personal information are encrypted and protected.
Information We Collect
To provide you with personalized spiritual guidance, we collect the following information:
- Personal Information: Your name and WhatsApp phone number
- Birth Details: Date of birth, time of birth, and place of birth
- Location Data: Timezone information for accurate timing
- Usage Data: How you interact with our messages and service
- Payment Information: Processed securely through Razorpay (we do not store card details)
How We Use Your Information
Your information is used solely for the following purposes:
- Calculating your astrological profile (kundali) and moon sign
- Sending personalized pooja reminders and spiritual guidance
- Determining auspicious times based on your timezone
- Processing subscription payments
- Improving our service and user experience
- Communicating important service updates
Data Storage and Security
Enterprise-Grade Security
Your data is stored in secure, encrypted databases. We use industry-standard SSL encryption for all data transmission. Our servers are hosted in secure data centers with 24/7 monitoring.
Third-Party Services
We use the following trusted third-party services to provide our service:
- WhatsApp (Meta): For message delivery. Subject to Meta's Privacy Policy.
- Razorpay: For payment processing. Subject to Razorpay's Privacy Policy.
- Cloud Infrastructure: For hosting our application and database.
We only share the minimum necessary information with these services and never sell your data to advertisers or third parties.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a standard format
- Opt-out: Unsubscribe from non-essential communications
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
Cookies and Tracking
Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes. You can control cookie preferences through your browser settings.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or WhatsApp. The updated policy will be effective immediately upon posting on this page.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: support@divyakal.com
Response Time: Within 24-48 hours
Last updated: March 2025